Catering and ParentPay

Robertsons FM

Our Catering is provided by Robertson FM, under the PFI contract. They are responsible for ensuring the healthy schools agenda is followed carefully, and we work closely together to ensure this. Parents can pay online in advance for school meals via ParentPay, and monitor what is being purchased for peace of mind. Students then use fingertip recognition to pay for meals or drinks, and this in turn speeds up the queues.

Under Covid-19 restrictions it is vital that we move to all parents using online ParentPay accounts, to avoid students needing to bring in and handle cash within school.

Since our move to half-hour rolling lunches, students report a calmer, friendlier atmosphere where all students can sit at a table with friends to eat and socialise, albeit facing forwards as per govermnent guidance under coronavirus conditions.

Please note food cannot be taken outside, as this contributes to litter and seagull nuisance. Students are fantastic at self regulating the lack of litter on site and this is appreciated.

Student Council/Student Voice also play an active part in aiming to further improve the quality of provision.

Frequently Asked Questions (FAQs)

How do I find out my forgotten Password or Log In details?

Go to the ParentPay website (top left) and click on ‘Forgotten Password’

How do I request new Log In details?

Contact the school, email d.smith@normanby.outwood.com or call reception on 01642 454577

How do I order a PayPoint card?

Visit the ParentPay website or email d.smith@normanby.outwood.com

Who do I contact about any account or transaction queries?

Contact our Kitchen Manager, Tracy Walker via 01642 459384

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Parents who want advice on setting up a ParentPay account can speak to our Office Manager, Mrs Debbie Smith via d.smith@normanby.outwood.com or 01642 454577 All parents were posted with log-on details home during the end of August 2020

Catering Menus – Autumn Term 2020

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